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          Outsourced claims handling

          Our Outsourced Claims service allows you to benchmark and improve performance, reduce costs, and pass the burden of legislative reform and resourcing issues over to us whilst providing you with transparent data and analytics to continuously improve.

          Our ‘one-stop-shop’ claims handling service brings everything together into one, linked, practical solution for you.  

          Using our innovative systems we build tailored offerings for each client, whether on single, complex or volume matters, as a permanent solution or providing temporary ‘overflow’ support at low cost

          What sets us apart is our ability to understand the impact claims handling has on other areas of your business.  Whether supporting you with Portal claims, claims validation, recovery, credit hire, fraud and data screening, or providing consultancy services to support the development of target operating models and alternative pricing structures, we work hard to deliver the very best, commercially relevant service. 

          Key Contacts

          Nigel Teasdale

          Partner / Head of Motor & Fraud

          Andrew Monks | Senior Associate | DWF

          Andrew Monks

          Senior Associate

          Lorraine Carolan

          Partner & National Head of Counter Fraud

          We replace industry uncertainty with consistent, flexible expertise

          Drawn from and acting for a number of the UK’s largest motor insurers our Outsourced Claims team combines exceptional industry experience with one of the strongest reputations for innovation and analytics in the marketplace. 

          Lorraine Carolan

          • Partner // National Head of Counter Fraud