DWF Claims

How we can help

With particular expertise in matters concerning Professional Indemnity, General Liability, Healthcare, Legal Expenses, Motor and Property insurance, we recognise that claims management protocols need to be adjusted to account for the underlying risk and varying legal, social and political environments.

Our approach to managing claims is centred around ensuring each client can choose a way of working that suits them. We approach each client relationship as a partnership aiming to provide our expertise and resources in a manner and at a cost that delivers the requirements of that particular business.

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Industry relationships you can trust

Working for insurer clients including Allianz, AmTrust, Arch, ARK, Axis, Barbican, Beazley, Brit, DTW 1991, Hiscox, Liberty Specialty Markets, MS Amlin, Neon Paragon, Starr, Tokio Marine Kiln, XL Catlin Zenith and Zurich, we are trusted to deliver a bespoke claims management and support service on a global level.

Our proprietary claims management system: Claimsview

Underwriters can access reports and statistics on individual claims or entire portfolios, as well as several years of accounts. A client dashboard provides instant graphical analysis on losses according to statistics (such as location and loss code), as well as opportunities to investigate varying data sets (such as year of account or period), access a full electronic file (incorporating incoming and outgoing correspondence, internal referrals and all policy documentation), produce in-depth Management Information, capture SLA and KPI data and assess DWF Claims' conduct objectively.